Shipping policy

Last Updated: August, 26, 2025

HotShopSZN ("we," "us," "our") is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, including data collected through our email and SMS marketing programs.

1. Information We Collect
We collect information you provide directly to us (e.g., name, email address, phone number, shipping address, and payment information when you make a purchase or sign up for our marketing lists). We also automatically collect certain information about your device and interaction with our website ("hotshopszn.com") through cookies and similar technologies.

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your orders and provide customer support.

  • Send you marketing and promotional communications via email and SMS, if you have opted in.

  • Improve and optimize our website and your shopping experience.

3. SMS Marketing & Abandoned Cart Messaging

  • Consent: By opting-in to our SMS marketing program, you consent to receive automated marketing text messages at the phone number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

  • Abandoned Cart Tracking: HotShopSZN's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS or email.

  • Opt-Out: You can unsubscribe from SMS marketing at any time by replying STOP to any marketing message we send you.

4. Data Sharing & Third Parties
We share your Personal Information with trusted third-party service providers to help us perform functions and provide services, such as:

  • Payment processing (e.g., Shopify Payments, PayPal).

  • Order fulfillment and shipping (e.g., shipping carriers).

  • Marketing and advertising (e.g., Klaviyo for email, SMS marketing platforms).

  • SMS Data Protection: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any non-affiliated third parties.

5. Cookies
We use cookies to recognize your device and provide a personalized shopping experience, including tracking items in your shopping cart and recognizing you when you return to our site. You can control cookies through your browser settings.

6. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You can also opt-out of marketing communications at any time by using the unsubscribe link in our emails or replying STOP to our SMS messages.

7. Contact Us
For any questions regarding this privacy policy or your personal data, please contact us at:
Email: support@hotshopszn.com